About Us

Who We Are

We are a title and closing firm located in Front Royal and with extensive experience in the Washington D.C. metro area. We use our expertise, research skills, and comprehensive knowledge of titles and title solutions to give you a safe, smooth closing every time. Always dedicated to the needs of our clients, we especially focus on staying in close communication if they have any questions, and we offer convenient mobile and after-hours closing options.

Our Goal

We want to build a special relationship with each of our clients, to avoid any title pitfalls and safeguard the closing process for all involved. We take great pride in making ourselves available to our clients whenever they have questions, and our goal is always that at the end of the process every client will be fully satisfied with every aspect of our service.

Our Story

We all come from and love the small town areas of Virginia, Maryland, and West Virginia, but we honed our skills in the intense, fast-paced real estate market of Northern Virginia. With a friendly, small town character combined with big time professionalism and experience, we help our clients navigate the real estate closing from beginning to end.

Our Team

Mary R. Carroll

Founder and CEO

Mary was raised in West Virginia and moved to Northern Virginia in 1989, before moving to the Front Royal area in 2015. While enjoying all that Warren County has to offer, like camping, boating, and beautiful views, she spends most of her free time with her grandchildren. Mary has extensive experience in her field, having started in the title industry in 1997 as office manager for a real estate firm, before transitioning to title & escrow services in 2002. Along the way she has earned the respect of her clients for her leadership, management, and knowledge. She started Quality Title, LLC thanks in part to the overwhelming support and encouragement of her clients, family, and friends, and with a vision of providing service unmatched in the industry, by offering a fair price and exceeding expectations.

Wilford Carroll


Wilford was also raised in West Virginia, and later went on to serve in the United States Marine Corps. He loves spending time with his grand children, fishing and hunting.  He maintains the technology systems that protect your privacy and ensures all closing transactions are completed securely. He is also the HR Manager and Marketing Director.  He serves on the Warren County Habitat for Humanity board of directors and is involved in various community outreach projects.

Kevin Wertz

Settlement Agent

Bio Coming Soon

Kristi Bentz

Operations Manager

Kristi was born and raised in Maryland, but moved to Virginia in 2014. In her free time, she loves camping and other outdoor sports, and spending time with friends and family. Her title & escrow career began in 2003, she loves the whole title process, and keeps updated on all the new industry laws and regulations.  Kristi is Quality Title’s “Ace”, helping the closers with all loan closings. She is committed to client satisfaction and remains a courteous and responsive communicator with them throughout the process.

Tifne Carroll

Tifne Carroll

Refinance Processor

Tifne is a Virginia native, and loves all that Virginia offers, from fishing, hiking and other outdoor activities.  Tifne is currently handling the majority of the local refinance transactions and assists with Pre-Processing.  She has experience in various other positions within the title industry and has been a true company asset from day one.

Dave Carroll

Quality Assurance

Bio coming soon

Brandy Burgess

Post-Closing Manager

As Post Closing Manager, a position that uses her skills and knowledge in all aspects of the industry. She helps with the mortgage closing process by reviewing loan documents for compliance, completeness and accuracy; obtains missing information when needed, prepares files, provides support to internal and external customers, follows up with loan packages, and ensures all processes are according to standard policies and procedures.

Stephanie Woodard

Senior Processor

Bio coming soon

Heather Anderson

Quality Title – Strasburg Branch Manager

Bio Coming Soon

Daphine Bright

Quality Title – Strasburg Processor

Bio Coming Soon

Marlene Diaz

Pre-Processor / Pre-Procesadora De Títulos
Se Habla Español

Her role as a pre-processor is to open refinance and new purchase files that are sent to Quality Title. She is a liaison with information between agents, attorneys, the buyers/sellers and the processor in each transaction. She takes pride in gathering accurate information/documents to make sure the processors have the most accurate data for their CD and a secure title for the clients.



Trish Wilkins

Receptionist/Admin Assistant

Bio Coming Soon


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